Terms and Conditions

This website is owned and operated by Pure Gold (referred to as "Pure Gold Jewellers," "we," "us," or "our"), registered at Jodhpur Rajasthan. By using our website puregoldjewellers.in, you agree to the terms and conditions outlined below, which may be updated from time to time. These terms and conditions are applicable for an indefinite period and remain binding as long as you access the website.

Pure Gold Jewellers reserves the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms regularly, as your continued use of the website indicates your acceptance of any changes.

All rights, including copyright, in this website and its content are owned by Pure Gold Jewellers. Any reproduction or storage of this website, in whole or in part, without prior permission from Pure Gold Jewellers is strictly prohibited.

If you have any questions about these terms or require further assistance, feel free to contact us at [email protected] or call us at +91 95217 41159 (Timings: 10:00 AM to 7:00 PM IST).

Pricing and Payment

For orders shipped within India, payments can only be accepted in Indian Rupees (INR). The prices will include the MRP, along with applicable CGST/SGST, IGST, or any other taxes and charges as per the rates applicable at the time of shipment.

If international credit cards are used for domestic orders, the transaction amount will be converted to INR prior to payment acceptance, and additional currency conversion fees may be applied as per your credit card provider's policy. For orders exceeding ₹2,00,000, you will be required to provide proof of residence (Aadhar card) and identification (PAN card).

Delivery Schedule

We respect your privacy and know how important it is to you. Rest assured, the information you share with us will remain completely confidential and won’t be shared with any third parties, except if required by government authorities, in which case we will notify you first.

When you place an order, you’ll receive an estimated delivery date and time in your confirmation email. Once your order is ready to be shipped, we’ll send you the exact delivery date.

Your Obligations

  1. You must provide true, accurate, up-to-date, and complete information about yourself when registering on Pure Gold.
  2. You should maintain and promptly update your registration information to ensure it remains true, accurate, current, and complete. If you provide false, outdated, or incomplete information, or if we suspect this, we reserve the right to suspend or terminate your membership and deny you access to our website.
  3. If a delivery fails because of incorrect information provided by you (such as the wrong name or address), you will be responsible for any extra costs incurred to trace, redeliver, or redirect the parcel.
  4. You must provide authentic and accurate information whenever requested. We reserve the right to verify and validate the information you provide at any time. Additionally, we may ask for further details before accepting orders or making deliveries in certain cases. If we find any of your information to be false, we may cancel your registration and deny you access to the services of puregoldjewellers.in or any affiliated websites without prior notice.
  5. You confirm that the delivery address you provide for your order is correct and accurate.
  6. Before placing an order, please review the product description carefully. By placing an order, you agree to the terms and conditions outlined in the product's description.
  7. In case of delivery delays due to natural disasters, public holidays, or any unforeseen events, Pure Gold Jewellers will not be held responsible for the delay.

Restrictions

Pure Gold reserves the right, at its sole discretion, to limit the quantity or value of items you can purchase, as well as impose other restrictions on orders made using the same account, credit/debit card, or billing and shipping address. If such limits are applied, we will notify you. Pure Gold Jewellers also reserves the right, at its sole discretion, to prohibit sales to any individual as deemed necessary.

Site Security

You are strictly prohibited from violating or attempting to violate the security of this website, including but not limited to:

  • Accessing data that is not intended for you or logging into accounts or servers without proper authorization.
  • Attempting to probe, scan, or test the security of the system or network without permission, or trying to bypass security measures.
  • Disrupting the service for other users, hosts, or networks by means such as introducing viruses, overloading, spamming, mail-bombing, or crashing the site.
  • Sending unsolicited emails, including promotions or advertisements for products or services.
  • Forging any part of the TCP/IP packet header or email header information.

Violations of system or network security may result in legal consequences. Pure Gold Jewellers will investigate such violations and may cooperate with law enforcement authorities in prosecuting offenders.

You also agree not to use any device, software, or method to interfere with the website’s functioning or any ongoing activity. Additionally, you agree not to use non-authorized tools or mechanisms (such as browsers, spiders, robots, avatars, or agents) to navigate or search the site, except for publicly available web browsers like Microsoft Edge, Google Chrome, or Firefox.